Patient Pre-Registration

As a convenience for our patients, West Tennessee Healthcare – Henry County Hospital is pleased to pre-registration for outpatient procedures and testing.

Why pre-register? To save time! By obtaining your information in advance, the amount of time it takes to check-in at central registration is significantly reduced. Pre-registration allows us to verify your insurance coverage and clarify any special instructions that your physician or provider may have. It also allows us to provide you with an estimate of the costs associated with your procedure or test ahead of time, so that you can prepare. Avoid the wait!

Someone from our Registration Staff will call you prior to your appointment to assist you with the pre-registration process. If you have not heard from someone from our staff within 48 hours of your scheduled appointment time, you may call call Central Registration at (731) 644-8530 from 8 a.m. to 5 p.m., Monday through Friday to pre-register.

During the Registration Process

You will need this information to complete your pre-registration forms:

• Your Insurance Card(s) – Any and all medical insurance including Medicare, Medicaid, and TennCare.
• Your Physician or Provider’s Full Name.
• Your Social Security Number.
• Your Employment Information.

If you have any questions please, call Central Registration at (731) 644-8530 from 8 a.m. to 5 p.m., Monday through Friday. Our registration staff will be more than happy to assist you!