The American Heart Association and local West Tennessee hospitals including HCMC respond to alarming drop in 9-1-1 calls fueled by COVID-19 fears

New campaign, Don’t Die of Doubt™, emphasizes symptoms of heart attack and stroke, need to access care by calling 9-1-1 even during pandemic

American Heart Association COVID-19 newsroom

As COVID-19 cases continue to increase and strain emergency departments nationwide, a recent Centers for Disease Control and Prevention (CDC) Morbidity and Mortality Weekly Report (MMWR) suggests ER visits in April were down 42 percent compared to the same period last year.[1] Yet, heart attacks and strokes haven’t stopped for COVID-19. To combat this alarming trend, the American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all, and an alliance including Baptist Memorial Healthcare, Henderson County Community Hospital and Henry County Medical Center, took action and implemented a new public awareness campaign called, “Don’t Die of Doubt,” that urges people to call 9-1-1 and seek emergency medical care at the hospital if experiencing symptoms of a heart attack or a stroke.

The campaign emphasizes that the best chance to survive an acute event, like a heart attack or stroke, is to call 9-1-1 and take an ambulance to the hospital where they are fully prepared to treat you safely. Hospitals are still the safest place to be during a medical emergency.

With news coverage of coronavirus cases still fueling fear of using emergency medical services, there is a critical need to reach everyone across the country with reassurance. People can receive safe care for heart attack or stroke symptoms, and other urgent medical needs, in hospitals.

When it comes to surviving a heart attack or a stroke, seconds count.  Doubting symptoms, and thereby delaying care, may prove deadly.

“Heart attack and stroke symptoms are always urgent. This campaign is geared toward minimizing hesitation to call 9-1-1 in an emergency, “said Lisa Casteel, CEO of Henry County Medical Center. “Emergency responders, as well as doctors and nurses at the hospital, know what to do even when things seem chaotic and emergency departments have made plans behind the scenes including screening for COVID-19 symptoms, treating coronavirus patients in separate areas and increased cleaning protocols to keep patients and workers safe.”

“We are thrilled to collaborate with these hospitals on this important community service campaign and build a healthier West Tennessee for everyone, “said Christy Futrell, Regional Director of the West Tennessee American Heart Association.  “We encourage everyone facing a medical emergency to seek help quickly. Do not be afraid of the hospital due to the pandemic. If something’s not right, you should pay attention to the warning signs of heart attack and stroke and seek emergency care.”

For more about this campaign and community resources, visit www.heart.org/dontdieofdoubt.

Additional Resources:

  • Don’t Die of Doubt website
  • American Heart Association COVID-19 resources
  • Heart attack symptoms
  • Stroke symptoms
  • Visit the Support Network for peer to peer support for patients
  • Follow American Heart Association/American Stroke Association news on Twitter @HeartNews

The Association receives funding primarily from individuals. Foundations and corporations (including pharmaceutical, device manufacturers and other companies) also make donations and fund specific association programs and events. The Association has strict policies to prevent these relationships from influencing the science content. Revenues from pharmaceutical and device corporations and health insurance providers are available at https://www.heart.org/en/about-us/aha-financial-information.

About Henry County Medical Center
Located in Paris, TN, Henry County Medical Center is a progressive, integrated healthcare organization committed to serving the healthcare needs of Henry County and the adjoining region.  Including a 142-bed hospital and other facilities, the medical center provides a variety of outpatient services, as well as inpatient care. Additionally, HCMC owns and operates 8 provider clinics in various specialties.  Henry County Medical Center is a county-owned and operated nonprofit institution. For more information: www.hcmc-tn.org.

About the American Heart Association

emergencyThe American Heart Association is a relentless force for a world of longer, healthier lives. We are dedicated to ensuring equitable health in all communities. Through collaboration with numerous organizations, and powered by millions of volunteers, we fund innovative research, advocate for the public’s health and share lifesaving resources. The Dallas-based organization has been a leading source of health information for nearly a century. Connect with us on heart.org, Facebook, Twitter or by calling 1-800-AHA-USA1.

[1] https://www.cdc.gov/mmwr/volumes/69/wr/mm6923e1.htm?s_cid=mm6923e1_w